Contact

Contact Us

We’re here to help you Dream & Create.

At The DC Wave, our customers and community are at the heart of everything we do. Whether you have a question about your order, need help with sizing, want to collaborate, or simply want to share your story, we’d love to hear from you.

How to Reach Us

📧 Email Support
For all general inquiries, order questions, or product information, please email us at:
support@thedcwave.com
We aim to respond within 24–48 business hours.

📦 Order & Shipping Inquiries
If you have questions about shipping, tracking, or returns, please include your order number in your message so we can assist you faster.

🤝 Partnerships & Collaborations
We’re always looking to connect with creators, entrepreneurs, and brands that share our mission. For collaboration opportunities, email:
shopdcwave@gmail.com

📱 Social Media
Stay connected and reach us via DM on any of our platforms:

  • Instagram: @thedcwave

  • TikTok: @thedcwave

  • Facebook: The DC Wave

Customer Service Hours

Monday – Friday: 9 AM – 6 PM (EST)
Saturday: 10 AM – 4 PM (EST)
Sunday & Holidays: Closed

Mailing Address (For returns, exchanges, or correspondence)

The DC Wave
Hampton Roads, VA, USA

For Returns Just Email us at Shopdcwave@gmail.com with your Return Request and well send corresponding email with instructions and address to execute the return. Please allow 1-3 Businesses days for Request to be Initiated. Thank you for your support.

Please note: Our mailing address is for correspondence only. We do not currently offer in-person shopping.

Response Commitment

We value your time and trust. Our goal is to provide clear, helpful, and timely support so you can focus on what matters most — chasing your dreams and creating your reality.

Let’s Build Together

Your feedback and stories inspire us to keep pushing The DC Wave forward. Don’t hesitate to reach out — whether it’s for support, a new idea, or simply to say hello.

If you can dream it, you can create it. Let’s make it happen.

If you want, I can also make you a short, visually clean version of this for Shopify’s contact page layout, with a form included so people can send messages directly without leaving your site. That would make it look more high-end and brand-cohesive.